In Distance Education - A Systems View, Michael Moore and Greg Kearsley made a list of the instructors role in conducting a teleconference. I found the list to be quite good and not for a teleconference alone but rather for an entire distance education course. Humanizing the teleconference was the first point which made me think about ways that a distance course can be humanized.
#1: Pictures - I think pictures say a lot. I am currently in a course and I don't know what anyone looks like. I don't know if they are young or old. I don't know their ethnicity. I don't know much about them at all other than a brief bio that was placed on a get-to-know-you discussion post. One picture can go a long way in humanizing a distance course.
#2: Synchronous Sessions - I know this is sometimes difficult but hearing the instructors voice and communication style can help make the distance course come alive a little. They are sometimes hard to plan but if you offer different sessions at different times and make them fairly casual they can really increase the human feel.
#3: Flexibility - Distance courses are so scripted. I understand why but some impromptu discussion on a new technology or topic is sometimes necessary to make the students feel that they are not simply completing a check list. For example, if I were teaching a distance Political Science course today, I could not avoid the revolutions in Egypt or Libya. I would need to change an assignment or create a synchronous session for a Socratic seminar. Flexibility could add a little human touch.
Enjoy a little Human Touch from the Boss!
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